Summary: When you submit a listing or rental request on Renteez, we collect only the information you voluntarily provide (name, email, phone, city). We use it solely to connect renters with item owners. We do not sell your data, ever. Questions? Email us at support@renteez.com.
1. Who We Are
Renteez ("we", "our", or "us") operates Renteez.com, a peer-to-peer rental marketplace that connects people who have items to rent with people who need them. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
If you have any questions about this policy, please contact us at support@renteez.com.
2. Information We Collect
Information You Provide Directly
We collect information you voluntarily submit through our forms:
- Full Name — to identify you in the marketplace
- Email Address — to contact you about your listing or rental request
- Phone Number — to facilitate direct communication between renters and owners
- City — to match you with local users
- Item details — item name, category, description, price, rental date (depending on form)
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- Browser type and version
- Operating system
- Referring URL
- Pages visited and time spent on each page
- IP address (anonymized where possible)
Information We Do Not Collect
We do not collect:
- Payment or financial information (no transactions on this platform)
- Government-issued ID or identification numbers
- Sensitive personal information such as health or biometric data
- Account passwords
3. How We Use Your Information
We use the information you provide for the following purposes:
- To display your listing or rental request to other users on the platform
- To facilitate introductions between item owners and renters
- To contact you regarding your submission (e.g., interest in your listing)
- To improve and develop our platform based on usage patterns
- To respond to your support inquiries sent to support@renteez.com
- To comply with applicable legal obligations
We do not use your information for automated profiling, targeted advertising, or any form of algorithmic decision-making that significantly affects you.
4. How We Share Your Information
Renteez does not sell, trade, or rent your personal information to third parties for commercial purposes. We may share your information only in the following circumstances:
- With other users: When you list an item, your item name, city, and description are visible to potential renters. When a renter contacts us about your listing, your contact information may be shared with that renter to facilitate the rental.
- Service providers: We use Supabase (database hosting) and Vercel (web hosting) to operate this platform. These providers process data on our behalf under their own privacy policies.
- Legal requirements: We may disclose your information if required by law, court order, or government regulation.
- Business transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.
5. Data Retention
We retain your personal information for as long as necessary to operate our services and fulfill the purposes outlined in this policy. We retain data for a maximum of 12 months from submission, after which it is deleted. You may request early deletion at any time (see Section 7).
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Our database is hosted on Supabase with row-level security enabled. Our platform is served over HTTPS.
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request that we delete your personal data ("right to be forgotten").
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to certain types of data processing.
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please email us at support@renteez.com. We will respond within 30 days.
8. GDPR (European Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Our lawful basis for processing your personal data is:
- Consent: You voluntarily submit your information via our forms.
- Legitimate interest: To operate and improve a peer-to-peer rental marketplace.
- Legal obligation: Where required by law.
You have the right to lodge a complaint with your local supervisory authority if you believe we have violated your rights.
9. CCPA (California Users)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights. You have the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact support@renteez.com.
10. Children's Privacy
Renteez is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us at support@renteez.com immediately.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
12. Cookies
We use cookies and similar tracking technologies. For detailed information, please review our Cookie Policy.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the platform after changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: support@renteez.com
- Website: renteez.com